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After sales policy

After sales policy FAQ Download
After sales policy FAQ Download
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Service Hotline: +86 760-87136999
After sales policy
Jinxing Intelligent Products Implement the National Three Guarantees Policy:
  • If a performance malfunction occurs within 7 days from the date of sale of the product, consumers can choose to return, exchange, or repair services with the purchase certificate;
  • If a performance malfunction occurs within 15 days from the date of sale of the product, consumers can choose to exchange or repair the product with the purchase certificate;
  • If a performance malfunction occurs during the product warranty period, consumers can enjoy free repair services with valid purchase vouchers.
Note: The conditions for consumers to return within 7 days and exchange within 15 days: If a consumer experiences performance failure during normal use of the product, they must ensure that the product, other accessories inside the packaging, and the inner and outer packaging are in good condition.
FAQ
Can you produce special led driver specs and size according to our needs?
We charge small amount mode fee before we design, after you order, we will return your mode fee to you.
Who pay for the mode design fee if we want to make new mode led driver?
We charge small amount mode fee before we design, after you order, we will return your mode fee to you.Who pay for the mode design fee if we want to make new mode led driver
Can we arrange somebody to inspect the goods before delivery?
we arrange somebody to inspect the goods before delivery We charge small amount mode fee before we design, after you order, we will return your mode fee to you.
What's the Payment do you have?
What's the Payment do you have We charge small amount mode fee before we design, after you order, we will return your mode fee to you.
What can you do if the product is broken?
What can you do if the product is broken We charge small amount mode fee before we design, after you order, we will return your mode fee to you.
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CONTACT US

  • +86 (760) 87136999

  • No. 37, Zhenxiang Second Street, Tanzhou Town, Zhongshan City, Guangdong Province, China (at the junction of Zhuhai and Zhongshan)

  • info@tauras.com.cn

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